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Delete an Organisation

Instructions to delete an organisation and all the associated information from Calxa.

Sandra McCarthy avatar
Written by Sandra McCarthy
Updated over 3 months ago

Warning ⚠️ Deleting an organisation is NOT RECOVERABLE and you are required to confirm the instruction to DELETE

Note πŸ’¬ Only the subscription Owner or Co-Owner(s) can perform this action.

  1. Navigate to Settings -> Billing & Admin -> Manage Organisations
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  2. Click on the ellipsis to the right of an organisation name, then select from the drop-down and choose Delete Organisation - To fully remove an organisation and all information from Calxa.

  3. The dialogue box will contain a warning this is Not Recoverable, and you will need to type DELETE into the box as confirmation.

    1. You can change the Subscription capacity as required on this screen as well, however you cannot reduce below the current usage as displayed.

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Tip πŸ’‘ As an alternative to deleting, you can mark an organisation as Inactive by moving the Green Toggle next to the organisation name, to the left. This will then grey the Toggle and remove the organisation from all of the Organisation Selection lists.

An Inactive organisation will consume an organisation from your subscription capacity.

Removing an organisation may mean you can reduce the subscription capacity and cost. You can adjust the capacity of the subscription while deleting the organisation and a pro rata credit applied to your account for the current billing cycle. See Calxa Pricing for details.

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