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Why does it say Connect to Xero, rather than Sync Now
Why does it say Connect to Xero, rather than Sync Now
Sandra McCarthy avatar
Written by Sandra McCarthy
Updated over 2 months ago

If you see a Connect to Xero button instead of Sync Now, this means the connection is no longer valid.

  • To re-establish the connection, click Connect to Xero

  • Follow the prompts to choose the organisation

  • Reconnect

  • If you need to reconnect more than one organisation

    • Simply scroll to the bottom of the Xero connection screen

    • Click connect # organisations.

Once the connection has been re-established, you can then click Sync Now to update to Calxa.

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