Skip to main content
All CollectionsAdmin & BillingAdminAdmin FAQs
Why do the Actuals in Calxa and Xero not balance?
Why do the Actuals in Calxa and Xero not balance?
Sandra McCarthy avatar
Written by Sandra McCarthy
Updated over 3 months ago

If the actuals in Calxa don't appear to match Xero

  • Check the file is correctly sync'd up to date?

  • Run a Trial Balance in both Xero and Calxa

  • Run at the Organisation level

  • Use the Original account tree

  • Check the Xero report is for a complete period, from the first to the last day of a month.

Do you use Multiple currencies in Xero to record transactions? If so you may need to turn on Multi currency settings for Xero Unrealised Gains to be included in reports.

Did this answer your question?