If you find accounts listed at the top of your reports as Unallocated, this means they need to be mapped in your Account Tree.
To resolve this:
Identify the Account Tree being used in the Report
Navigate to Reports > Report Tools > Account Trees
Choose the Account Tree from the list
Expand the headers until you get to a detail account indicated by a Box
Tick the Box and click Move to Tree at the top
Allocate to the required header in the Tree
Return to your report
Fully refresh to pick up changes, particularly if using multiple tabs of Calxa.
New accounts will need to be allocated separately to ALL Account Trees that are being used in Reports. If the new accounts are not required in a specific account tree, then the NEW flag needs to be removed to stop them showing in the reports, click the X to remove the NEW indicator.
Full details in this help article: Mapping Accounts