Primary Billing Contact
Each subscription has a primary billing contact. The primary billing contact is the user who can sign in and gain access to the Billing and Subscription management menus. Often this user is also the Subscription Owner who has access to the Admin and organisation management menus but please note the primary billing contact and owner can be different users.
Click on this link to sign in and go to the Payment Details screen.
Alternatively, if you are signed into a workspace you can navigate to Settings -> Billing & Admin -> Billing and then choose Payment Details from the left menu.
The primary billing contact details are listed here.
Update Billing Contact Details
Click EDIT to open the Edit billing details dialog.
Update the required properties and click SAVE CHANGES.
Change email on primary contact
To change the primary billing contact email address you can either update the email address on your login account or transfer the subscription to another contact. See the following help article for more details.
Please note this means you'll now sign in with a different email address.
Please note you'll no longer have access to the billing and subscription management menus.