Follow this guide to delete unwanted subscriptions including trial subscriptions. Deleting a subscription deletes all workspaces and organisation data associated with a subscription.
Warning:⚠️Deleting a subscription deletes all the related data. This process is permanent and the data is not recoverable.
Note: 💬 you must be the subscription owner to perform this action.
To delete a subscription, it must first be cancelled.
Follow the Cancelation of Subscription help guide to first ensure it is cancelled.
Click here to browse directly to the Admin Portal.
Alternatively, when signed into a workspace you can navigate via Settings->Billing & Admin->Manage Organisations.
If you have more than one subscription select the appropriate subscription from the Subscription Dropdown in the orange menu (top left).
Still in the orange banner, from the 3 dots menu select Delete subscription.
Type DELETE (all caps) and click DELETE SUBSCRIPTION.