Calxa

From time to time you may wish to change the number of organisations to be included in the subscription.

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Note 💬 If you have subscribed to Calxa through the Xero App Store you will click Manage Subscription at step 1 where you will then be directed to Xero &gt; Subscriptions. The update will need to be completed by the Xero Subscriber for your account.

Note 💬 For those subscribed directly with Calxa, it may not be necessary to edit the capacity. Calxa will handle this automatically and adjust the capacity as users add or delete organisations.

Tip 💡 Edit Capacity may still however be useful to make a single bulk change, only the Calxa subscription payer can edit the capacity of a subscription, this is usually the email address that receives the subscription invoices.

Sign in to Calxa and Navigate to: Settings -&gt; Billing &amp; Admin -&gt; Billing

This will open the Billing Management screen in a new browser tab

From your Current Subscription, click on the EDIT CAPACITY button.

Note 💬 If you wish to <a href="https://helpme.calxa.com/en/articles/5272506-update-payment-details">change the payment method</a> or the details of the credit card to be charged, you will need to update this before making any changes. To do so click on the Payment Details link at the far left of the screen.

Select the required number of organisations by moving the sliders.

The screen will confirm the regular monthly amount, then click UPDATE CAPACITY

An invoice will be issued that gives you a credit for the unused portion of your subscription if you are decreasing the capacity, or charge for additional capacity between the date of change and the end of the current subscription period if you are increasing capacity.

An immediate attempt will be made to capture any amount payable using the payment method recorded on your account.

1. From your Current Subscription, click on the EDIT CAPACITY button.
 
 Note 💬 If you wish to <a href="https://helpme.calxa.com/en/articles/5272506-update-payment-details">change the payment method</a> or the details of the credit card to be charged, you will need to update this before making any changes. To do so click on the Payment Details link at the far left of the screen. 
2. Select the required number of organisations by moving the sliders. 
3. The screen will confirm the regular monthly amount, then click UPDATE CAPACITY
 
4. An invoice will be issued that gives you a credit for the unused portion of your subscription if you are decreasing the capacity, or charge for additional capacity between the date of change and the end of the current subscription period if you are increasing capacity.
 
5. An immediate attempt will be made to capture any amount payable using the payment method recorded on your account.